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Preface

DIGITAL MultiSwitch 700 Port Based VLAN User’s Guide vii

GETTING HELP

Contact your DIGITAL representative for technical support. Before

calling, have the following information ready:

• A description of the failure

• A description of any action(s) already taken to resolve the problem

(e.g., changing mode switches, rebooting the unit, etc.)

• A description of your network environment (layout, cable type, etc.)

• Network load and frame size at the time of trouble (if known)

• The device history (i.e., have you returned the device before, is this a

recurring problem, etc.)

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Cabletron Systems DLM6C-AA Guida Utente Pagina 9